Felt our problems had been dealt with in a friendly, professional and comprehensive manner. 16 Dr Shah was both professional and very approachable.
Felt you treated our teen child with a great deal of respect, involving him in choices for his care in an appropriate way, he felt involved and that he had a voice
You have completely changed my sons life for the better, I lost all confidence in the system when going through the process with the NHS, you listened and understood XXX on your first meeting you have made him feel like there is a light at the end of the tunnel and given him a better quality of life and all of the family. You have found a solution for xxxx which has made him feel so much calmer and given him a better understanding of his condition and how to manage it. Thank you
Monica was excellent at listening and providing advice and help for my son. I would not hesitate to recommend her to friends and family or see her again in the future if it's required.
Dr Monica Shaha has been amazing throughout this process with my son. Even after the appointment communication is second to none. I would not hesitate to recommend Dr Shaha to anyone.
For me, what was really important was that you were in no way judgemental and appeared to respect my accounts and knowledge of my daughter's anxiety. Having been told by CAMHS on my initial contact with them (when they knew nothing of my daughter and the extent of her problems) that the problem most likely did not really exist and that it would be down to poor parenting, it was such a relief to not feel judged and blamed and for my daughter to be offered some help.
Monica has made my daughter feel listened to and understood for the first time. My daughter & I feel supported and well advised. We feel that we can contact Monica to answer any questions or concerns we may have.
Dr Shaha was fantastic with XXX& in turn he responded well giving us the answers we were looking for through her guidance, we couldn't recommend the Dr enough